Get started with your Five
Set up your Five
Learn how to set up your Five using the Sonos app for iOS or Android.
Use touch controls
Learn how to pause, skip tracks, and adjust the volume using Five’s touch controls.
Fix an issue with Five
The Sonos app can’t find Five during setup
Learn about what to do if your Five isn’t discovered during the setup process in the Sonos app.
Audio cuts in and out or stops abruptly
Audio interruptions can have a number of potential causes. Our topic page will help you narrow down and fix the problem.
Five is missing from the System view in the Sonos app
Sonos products can drop from the app if they’re experiencing network or connection issues. Learn how to reconnect your Five and prevent it from dropping in the future.
No audio from a Line-In device
Go through these steps if you can’t hear any audio from a Line-In device that you’ve wired to your Five.
Still need help?
Our technicians can help over the phone or with a live chat. You can also ask questions and find answers with other Sonos owners in our Sonos Community.